How do you ship a car bought at Copart or IAA auction?
If you purchased your vehicle through an auction house like Copart or IAA, the pickup process requires extra coordination. Unlike a private residence pickup, these facilities have strict security protocols. To ensure a smooth handoff, you must provide us with the vehicle's lot number, the gate pin, and your buyer number. Additionally, the auction house must have your payment fully processed and cleared before they will release the vehicle to our carrier.
Because these facilities require appointments and have specific operating hours, scheduling an auction pickup often adds one to three days to your overall timeline compared to a standard residential pickup. Our dispatch team works directly with the auction facility's gate staff to coordinate these requirements, but we rely on you to ensure all documentation is finalized and ready. Having this information prepared upfront prevents unnecessary delays and keeps your shipment on track.
